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Return Policy
All Sales Are Final
At BAGMINT, we specialize in pre-owned luxury handbags, each with its own unique characteristics and history. All purchases made through BAGMINT are considered final sales. We do not accept returns or exchanges, and we do not offer refunds or store credit for change of mind, personal preferences, or other discretionary reasons. We encourage all customers to carefully review product descriptions, photographs, measurements, and condition details before completing their purchases.
No Returns or Exchanges
Due to the unique nature of pre-owned luxury goods, BAGMINT maintains a strict final sale policy.
Once a purchase has been completed, items cannot be returned or exchanged simply because a customer changes their mind, is dissatisfied with the style or fit, or no longer wishes to keep the item. This policy applies to all products sold through BAGMINT, except where otherwise required by applicable law.
Order Issues & Customer Support
If you believe you have received an incorrect item, an item that materially differs from its description, or have concerns regarding authenticity or damage, please contact our customer support team promptly before taking any action. Please include your order number, a description of the issue, and relevant photographs so that our team can review your concern. Any remedies required under applicable consumer protection laws will be honored.
Unauthorized Returns
BAGMINT does not accept unauthorized returns.
Customers must not ship any purchased items back to BAGMINT without prior written authorization.
If a customer independently sends an item back without authorization:
The return will not be accepted or processed as a standard return.
No refund, exchange, store credit, or compensation will be issued solely because the item was shipped back or delivered to BAGMINT.
BAGMINT reserves the right to refuse the shipment or arrange for the item to be returned to the sender at the sender's expense, where permitted by law.
Sending an item back without authorization does not override our Final Sale Policy or create an entitlement to a refund or compensation.
Applicable Consumer Rights
This policy does not exclude, restrict, or override any non-waivable consumer rights or remedies provided by applicable law, including statutory cancellation or return rights where applicable.
Contact Us
If you have any questions about our Return & Refund Policy, please contact BAGMINT customer support before placing your order. By completing a purchase, you acknowledge that you have reviewed and understood our Final Sale Policy, subject to applicable law.
Thank you for shopping with BAGMINT.
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